Refund policy

Overview: We want you to be completely satisfied with your purchase from Beirut Mega Store. If you are not satisfied with your product, we offer a straightforward return and refund policy.

Return Period: You may return your item within 7 days of receiving it.

Eligibility:

• Items must be unused, in the same condition as received, and in the original packaging.
• Certain items, such as perishable goods, custom products, and personal care items, are non-returnable.
• Sale items are non-refundable.

Return Process: To initiate a return, please contact our customer service team at beirut.megastore@outlook.com with your order number and reason for return. We will provide instructions on how to return your item.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, a refund will be processed to your original payment method within 7 business days.
• If your refund is late or missing, please check with your bank or payment provider before contacting us.

Shipping for Returns:

• Customers are responsible for paying return shipping costs.
• Shipping costs are non-refundable.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange a replacement or refund at no additional cost.